FAQs

If you are eager to experience ZODA and your country is not listed yet, reach out to our customer service warriors at hello@zoda.sg. We might be able to arrange a special delivery for you.

Delivery times vary depending on your location, but orders within Singapore usually take 72 hours.

Delivery fees are calculated based on your location and the weight of your order. You can view the delivery fee at checkout before completing your purchase. Orders above $120 are entitled to free local delivery.

For orders within Singapore, all taxes are included. For other regions, contact us at hello@zoda.sg if you are unsure about applicable taxes or duties.

International orders may be subject to duties and taxes, which are the responsibility of the customer. ZODA has no control over these fees and cannot provide estimates. For further details, we recommend contacting your local customs office.

Currently, we do not offer expedited or same-day delivery. All orders are processed based on standard delivery times.

Absolutely. Once your order is delivered, you will receive a tracking number via email. You can use this number to track your order status on our website or the delivery carrier website.

In the rare event of a late delivery, we will do everything in our power to expedite your order. However, we cannot be held responsible for delays caused by the courier or customs clearance.

Once your order has been collected by the courier, we cannot modify or cancel it. Please contact the courier service directly to make amendments.

Once your order has been processed, we are unable to cancel it.

Yes, you can exchange an item for a different size or colour. If you want a different product, you will need to return the original item and place a new order.

Please contact our customer service warriors at hello@zoda.sg to initiate a return or exchange.

Once your returned item is received and inspected, please allow 5-7 working days for your refund to be processed.

If your size is out of stock, you can sign up for our waitlist to be notified when it becomes available. Do not worry, we restock quickly.

Sustainability is a core pillar of our brand. We only use high-quality, sustainable materials like 100% recycled polyester made using REPREVE Technology, BCI grade organic and waste cotton and 100% regenerated nylon. Please refer to the product description for specific details on each item.

Yes, we offer gift cards in various denominations. You can purchase them on our website, making them a strong gift for the fitness enthusiasts in your life.

Absolutely. We are committed to ethical and sustainable manufacturing practices. We partner with factories that adhere to fair labour standards and stringent environmental regulations.

We are currently working on an exciting loyalty programme to reward our amazing ZODA warriors. Stay tuned for updates.